I decided I'd put together a little guide for anyone that may need it.. Good Luck!
Last Updated: November 27th, 2009
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Follow the following steps, and post back with the MalwareBytes and HijackThis log (a privacy notice - the logs may show the Windows Username of user)
- Clean up all the junk, therefore saving time on the scans.
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- Download and Install CCleaner - Link 1 || Link 2 (for installation instructions, see end of post)
- Run the program. It will start with the "Cleaner" (on the left), under the Windows Tab (see attached pic). Check what you'd like to be cleaned (for my recommendation - see attached pic).
- Before hitting "Run Cleaner", on the bottom right, go to the "Applications" tab (on top, next to "Windows" tab) and make sure its not removing anything you want to keep (the programs on that list aren't being removed, rather the temp files *of* those programs). If you aren't sure about the Applications tab, you can just un-check everything.
- Hit "Run Cleaner" (bottom right).
- Download and Install CCleaner - Link 1 || Link 2 (for installation instructions, see end of post)
- Malwarebytes AntiMalware
BleepingComputer.Com said:
The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2- Make sure you are connected to the Internet.
- Double-click on mbam-setup.exe to install the application.
- When the installation begins, follow the prompts and do not make any changes to default settings.
- When installation has finished, make sure you leave both of these checked:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Update Malwarebytes' Anti-Malware
- Then click Finish.
- If an update is found, the program will automatically update itself.
- Press the OK button to close that box and continue.
- If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
- Make sure the "Perform Quick Scan" option is selected.
- Then click on the Scan button.
- If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
- The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
- When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
- Click OK to close the message box and continue with the removal process.
- Click on the Show Results button to see a list of any malware that was found.
- Make sure that everything is checked, and click Remove Selected.
- When removal is completed, a log report will open in Notepad.
- The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
- Copy and paste the contents of that report in your next reply (or PM it to me, as it may show some private information) and exit MBAM.
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
When finished, be sure to re-enable your AV and malware scan tools if they were disabled
- Make sure you are connected to the Internet.
- Spybot Search & Destroy - see this
That's it for the removal! I hope your computer is back to normal (or better then that)! Just to make sure all's clean, do this last step:
- HijackThis
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- Download and Install HijackThis
- Run it, and click "Do a System Scan and Save a Logfile (example)
- Post the logfile here (or PM it to me, as it may show some private information). I will try to respond as soon as I can.
- Download and Install HijackThis
Done!
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Now a tip or two to *keep* your computer clean:
- Get a good Antivirus. I highly recommend Avast! (and its free!) [one great feature]
- Never use Internet Explorer. Use Firefox with Adblock Plus (click on this link running FF).
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Feel free to post with any questions or comments!
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Attached File(s)
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ccleaner.jpg (67.92K)
Number of downloads: 2

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